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76% of all problems are resolved by the Support Helpdesk over the phone.
When you experience problems with your IT does it have an adverse effect on your productivity? How long does it currently take to resolve IT related issues? Are staff members unable to carry out their work for long periods of time before the issues are rectified? Tech Networks can have your organisation up and running again in a matter of minutes without costing the earth.
Our IT support help desk is manned from 8am to 8pm Monday to Friday by experienced Microsoft Certified Engineers. That means that we can have you up and running again within as little as 15 minutes of taking your call; and over 70% of support issues are solved without having to attend site.
If your problems cannot be resolved remotely you will automatically take priority over non-contract customers for a site visit. Contract customers also receive reduced rates for onsite visits and free consultancy.
We know that trusting a stranger to look after the backbone of your organisation can be quite daunting. That’s why we are more than happy to supply references from our current client base to help put your mind at rest.
So before you hit the panic button give us a call.
Remote IT Support:
Full IT Support:
All prices are per month and exclude VAT and are backed by our Support SLA. Minimum contract periods are 30 days as standard.

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